Ask a question
Tue, Sep 22, 2020 9:21 PM
My box was supposed to be delivered Friday. FedEx marked it as undeliverable and returned it to you. I can't get any help through phone calls. I need my box sent back!
a month ago
ACE - Expert
Not to us - we're other customers. You'll need to contact Customer Service. I'm not sure why you can't get assistance with this - are you calling 800-288.2020? If that is not getting you anywhere, you might try online chat access to Support (the Chat box towards the bottom of this page).
Good morning @Mbrown92172,
We apologize for any inconveniences you have experienced. You will need to speak to one of the AT&T TV specialists at 1.800.288.2020 for further assistance on shipping the AT&T TV device to you.
They are open Monday-Sunday 6:00am CST- 11:00pm CST.
KristinA, AT&T Community Specialist
Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.
How can we improve?
No tags available