Shop Now, Avoid Delays - Get Our Best Holiday Deals!
Help for account, billing & more

New Member


1 Message

Tue, Apr 20, 2021 12:54 PM

Wrong bill for one of the line in my account

Hi team,

I am having issues with billing from last 5 months . I am keep on calling to customer service and escalating the issue and raising the complaint. Wrong promotion applied on one of the line in my account . I am seriously tired of calling the customer service, 

Please help on this


ACE - Sage


90.6K Messages

8 m ago

This is a customer populated Forum not a way to get your bill corrected. You can file a Better Business Bureau complaint online and somebody from upper management will get the complaints and take a deeper dive into your bill.  


ACE - Expert


54.5K Messages

8 m ago

This forum is not customer support. No one here has access to your account. If calls aren’t getting results, you can escalate to corporate by filing an FCC or BBB complaint.

Need help?
Fix, replace or check device delivery
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.