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trsbabu's profile

Contributor

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2 Messages

Tuesday, November 5th, 2019 8:05 PM

WIRELESS INSURANCE BILLING

I have been paying $40 pm for insurance coverage on four of my wireless devices since Dec.2016.  On reviewing my bill recently, I noticed an additional insurance charge on two of my devices.  One ending with 0104 ($8.99pm effective Nov.2017) and an ipad pro ending with 7915 ($15.00 effective Jan.2017 which was not something that I needed or requested given my other coverage.  Under these circumstances, I would like to request credit for payments made each month for 0104 effective Nov, 2017 and for the ipad pro effective Jan.2017.  Please call me with any questions.

ACE - Sage

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104.3K Messages

3 years ago

1.  This isn’t at&t and no request here is valid, call at&t

2.   It’s up to you to review the bill regularly and bring errors to AT&T in a timely manner.  
3.  Asurion isn’t going to refund premiums, so AT&T isn’t likely to credit. 

Contributor

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2 Messages

3 years ago

does att have an email id to write to?

sandblaster

ACE - Expert

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62.2K Messages

3 years ago


@trsbabu wrote:
does att have an email id to write to?

No. ATT does not do customer support via email.

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