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J

New Member

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2 Messages

Thu, Jul 2, 2020 9:25 PM

wifi data plan cancel

Hello, 

My iPad has been unusable for a while now. How can I cancel my automatic payments towards my iPad's WIFI data plan? Help if you can. Thanks.

Responses

lizdance40

ACE - Sage

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76.9K Messages

a month ago

It is not possible for an iPad to have a Wi-Fi data plan. Wi-Fi is a function of a home internet service. What you had was cellular mobile data service for your iPad. 

If you are paying the $34.99 unlimited iPad data connect plan the way to cancel is to stop the payments. Log into your data connect plan and turn off auto payments.   If you are unable to login or have forgotten your login information, you will have to call AT&T

(edited)

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New Member

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2 Messages

Thank You. I will try and find the correct number for ATT customer service. Your advice was helpful.

 

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