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Wednesday, October 21st, 2020 2:35 PM

Why was my order canceled?

I bought a nano sim card with an $85 prepaid plan on October 19th, and on the 20th they canceled it. Why? I don't have a working phone, I need this sim card ASAP. The order number was 23-699704942233059

ACE - Sage

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117.2K Messages

4 years ago

This is a customer populated forum not AT&T. AT&T does not have an $85 prepaid plan they have a $75 prepaid plan which as a new customer you would get for $50 a month.  
usually orders are canceled because the information given on your credit card, for example the billing address, does not match the shipping address.   

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