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Fkentb1945's profile

Contributor

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3 Messages

Wednesday, October 18th, 2017 5:15 PM

Why am I getting charged for text messages in Mexico??

My wife and I switched from Verizon to AT&T for our US cell numbers to use in Mexico where we live 8 months a year.  We were assure that our plans included "Unlimited Talk, Text, and 2 Gig of data" in the US, Canada and Mexico.  Now I am getting charges for standard text messages between our US phones roaming on AT&T Mexico?  What part of "unlimited, no charge" doesn't AT&T understand????

Contributor

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3 Messages

5 years ago

Sorry, i know it is off topic. But couldn't find another post related to my question. Would you happen to know where i can find what countries are included in my US plan

ACE - Sage

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113.6K Messages

5 years ago

It would be included in your customer service summary for your plan, in your My ATT app.

 

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