Where can I get actual help?
For 2 months this has been a nightmare. The more services I add to my account the worse it gets. From direct pay getting canceled to being charged an extra $10 because of their mistake, or an extra $5 for them to "help" me pay them and an extra $10-15 for the late payment for said mistake. To login issues because my account combined with someone somehow. I call and I'm sent to the same FAQ's because they don't understand where the issue is either? But they want me to pay and extra $30-40 a month for all of it NO PROBLEM. What a joy.