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rbow

Tutor

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7 Messages

Tue, Mar 20, 2012 2:21 AM

What does PTA stand for on my billing statement?

What does pta mean on my bill under texts?

 

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Accepted Solution

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JFizDaWiz

Professor

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2.4K Messages

8 years ago

it's data usage for LTE phones, that's the APN (access point name) it uses
rbow

Tutor

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7 Messages

8 years ago

So its just where go online to check my email?

JFizDaWiz

Professor

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2.4K Messages

8 years ago

anything that involves data (e.g. internet, downloads, apps, email, etc)
kwarlow

Contributor

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3 Messages

8 years ago

I just purchased a smart phone 2 days ago and i have already accumulated 107.44 mg of usage for data. THAT IS NOT POSSIBLE, it is under pta internet/medianet. I am hooked up to wifi at home and at school. that is simply not possible. i need somebody to explain what this is and how i stop it. i am not paying for internet usage that i did not use...

wingrider01

Expert

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12.2K Messages

8 years ago


@kwarlow wrote:

I just purchased a smart phone 2 days ago and i have already accumulated 107.44 mg of usage for data. THAT IS NOT POSSIBLE, it is under pta internet/medianet. I am hooked up to wifi at home and at school. that is simply not possible. i need somebody to explain what this is and how i stop it. i am not paying for internet usage that i did not use...



107 MB in two days is possible - are you listening to pandora / netflix or any other streaming app while you are away from the wireless? Are you sure the wireless is staying connected all the time? Are you using any apps that require cellualr location services? If the wireless drops it automaticly swaps back to cellular data. Are you autoupdating or autoscanning your facebook page. Most smartphones will shutdown the wifi and switch back to cellular if the phone hibernates and is not plugged in for charging.

 

go into the hpne settings and turn off cellular data then turn back on wifi settings, that way the phone will not autoswitch and you will know exactly when the wifi drops becuase you will lose connection.

kwarlow

Contributor

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3 Messages

8 years ago

i had my phone shut off last night and pta used so much data i jumped from 44.8 mb to 107 mg. i was asleep. i shouldnt have to shut the data off, im paying for that every month because ATT says I HAVE to have it.

Contributor

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1 Message

8 years ago

Consumers simply shoulder the taxes of the companies. Fewer people actually have a traditional phone. Mobile phones are the favored way of voice conversation and smartphones are becoming the preferred platform.  For that reason, wireless expenses have been going up continuously in the past few years.

wingrider01

Expert

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12.2K Messages

8 years ago


@ricmiller wrote:

Consumers simply shoulder the taxes of the companies. Fewer people actually have a traditional phone. Mobile phones are the favored way of voice conversation and smartphones are becoming the preferred platform.  For that reason, wireless expenses have been going up continuously in the past few years.


All expenses have been going up - from the cost of cat food to the cost of a galleon of gas, personally will never give up the standard POTS line in my house nor the emergency backup POTS lines at my business, unlike cell phones they rarely have connection issues.

pj007

Contributor

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3 Messages

8 years ago

I also have pts on my bill as well(a lot) I always have data turned off so why is it on there?
pj007

Contributor

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3 Messages

8 years ago

Oops sorry, pts, not pts:|
pj007

Contributor

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3 Messages

8 years ago

Darn it! Stupid auto correct. Haha pta
wilcre

Expert

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13K Messages

8 years ago

This would indicate that there is some sort of app (or some one is accidently and or deliberately connecting to the internet) on the phone that is connecting at some point in time to the internet.

Contributor

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1 Message

8 years ago

how do you change the setting on the phone to make sure your wifi stays on?

wingrider01

Expert

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12.2K Messages

8 years ago


@lmw143 wrote:

how do you change the setting on the phone to make sure your wifi stays on?


that is built into the phone, most, if not all smartphones will shutdown the wifi chipset when the phone goes into hiberation and is not plugged into the charger, this is for power savings and is built into the phone by the manufacturer. Other then that wifi will stay connected as long as it is in range of the access point that is related to the wifi id that is setup by the user on the phone

Contributor

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3 Messages

7 years ago

pta is a huge phantom data case pending. they have sent me a new phone. master reset. shut off data. be in wifi erase all apps. its noy.gonna work alk u have.to do is google it.  they keep paying my overage charges. engineer.involved in case put atnt smart phone on his table at his house. didnt add any apps or.use phone and it.incurred 35 diff. data charges. do not let anyone tell u its sumthin atuupdating or its this or that. its def. not. 

 

finally got them to admit it had nothing to do with me today and that they have no idea what it is or.how to.fix it. the latter was not truthful. they have been dealing with this for years and have made millions and millions of dollars off this. they have settled many cases "quietly" . good luck and do not pay for any data overages.

 

[Edited to comply with Guidelines]

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