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Finny1's profile

1 Message

Friday, February 23rd, 2024 1:17 AM

What are "groups" on my bill?

I have one phone and one line. Why are there two groups on my bill?

ACE - Sage

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117K Messages

2 months ago

It would have helped if you describe to us what is in each group. If you see two different phones or two different phone numbers, somebody messed up

Community Support

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231.3K Messages

2 months ago

Hey there @Finny1

 

Thank you for reaching out to us! Let's work around your concern and get the help you need!

 

The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. 

This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact us : https://www.att.com/support/contact-us/, and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.

 

Thank you for visiting the AT&T Community Forums.

 

Ciara, Community Forums Specialist.

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