Was outside the country but had autopay on for 10 months.
I was outside the country but had autopay on through my debit card. Now, I see that I have paid $44.45/month for 10 months and have lost $444.50. Since my phone was not used for these months (not a single call was made, message received, or any data used), how can I request for a refund for this amount?
I called the customer service representative, but she did not fully comprehend my problem and the only solution I received was that my card can be blocked permanently from these transactions. I do not wish to block my card as I am back in the US, but would like to specifically ask for a refund for the previous transactions incurred.