Contributor
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2 Messages
Was my payment taken from the right checking account?
I made a payment for my cell phone with my checking account through the myAT&T site. After pushing send, I looked back to make sure it worked ok and saw a checking account # I didn't recognize. I have no idea where it came from. Is this some sort of # AT&T uses to recognize my checking account or something? Should I be concerned?
Accepted Solution
Official Solution
ATTHelp
Community Support
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231.3K Messages
5 years ago
Hello @KCanzonetta!
You’re more than welcome to follow these instructions to verify your payment. Also, you may want to verify with your bank or financial institution whether the payment correctly processed.
We hope this info helps!
Lar, AT&T Community Specialist
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marytaylor511967
New Member
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1 Message
3 years ago
I am on my brother's account as a payment when he needs help, but you guys took an auto payment from me when he already paid you? I need to find out how to get the payment back I need to get me off auto pay for his phone but I should have a refund for this payment you got from my account instead of his what do I do now if it's not my number or phone? For a refund back to my debit card?
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