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2 Messages

Wed, Nov 21, 2018 3:20 AM

Was my payment taken from the right checking account?

I made a payment for my cell phone with my checking account through the myAT&T site. After pushing send, I looked back to make sure it worked ok and saw a checking account # I didn't recognize. I have no idea where it came from. Is this some sort of # AT&T uses to recognize my checking account or something? Should I be concerned?


Accepted Solution

Official Solution

Brand User



113.1K Messages

a year ago

Hello @KCanzonetta!


You’re more than welcome to follow these instructions to verify your payment. Also, you may want to verify with your bank or financial institution whether the payment correctly processed.


We hope this info helps!


Lar, AT&T Community Specialist

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