Contributor
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1 Message
Using account credit to pay off cell phone installment
Just wondering, is it possible to use the account credit to pay off my cell phone installment plan?
Thanks
Contributor
•
1 Message
Just wondering, is it possible to use the account credit to pay off my cell phone installment plan?
Thanks
Accepted Solution
Official Solution
graeco
Scholar
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335 Messages
6 years ago
i dont think its possible.
once credit is added, automatically itll adjust you current balance on the whole bill not on a line item like att next.
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Constructive
Former Employee
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32.9K Messages
6 years ago
i dont think so but i could be wrong
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
6 years ago
you are correct... You cant use account credits to pay off a next installment...
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ATTHelp
Community Support
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231.3K Messages
6 years ago
Hello @rcord1980!
Thank you for reaching out to us regarding your billing concerns. I am happy to help!
I see you have already sent us a private message, so please keep an eye out as I will be responding to it as well.
Thank you and have a great day!
Jenn, AT&T Community Specialist
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ATTHelp
Community Support
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231.3K Messages
6 years ago
Hello @rcord1980!
Thank you for reaching out to us regarding your billing concerns. I am happy to help!
I see you have already sent us a private message, so please keep an eye out as I will be responding to it as well.
Thank you and have a great day!
Jenn, AT&T Community Specialist
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