Upgraded iPhone, Paid in Full and Signed 3-year Contract, Do not see the monthly credit on my bill
I recently bought a new iPhone. I did this in the Apple Store, and they said that if I signed a 3-year deal with AT&T (my provider for the last nearly 20 years), I would get an $800 device upgrade credit, which would appear monthly over the 3-year term.
I just got my first bill post-upgrade, and I see the upgrade fee (GIVE ME A BREAK) of $35, but NO credit for the deal I signed.
Who do I contact?? I feel like this was a bad deal all around so far, because it's cost me MORE than just buying the phone without any "deal" would have. Help?