Upgrade/ Trade in charges
I did the upgrade trade in special promotion. On my monthly bill I get $23 credit and charged $28 for the upgrade. It was supposed to be an even trade. What’s The offset for?
I also have two lines and was told my bill would be less after the trade in, new unlimited plan. My bill was $120 a month now it’s $177. I am paying a lot more per month and also extra for the upgrade. This whole special deal for existing customers doesn’t seem like a good deal. I paid the same monthly charge as last time I upgraded with no trade in credit.