S

New Member

 • 

7 Messages

Thu, Jan 7, 2021 12:42 PM

unlock

I want to unlock my phone, but the site keeps hanging.
Constructive

Employee

 • 

29.4K Messages

2 y مضت

Does the phone meet all the requirements?

New Member

 • 

7 Messages

2 y مضت

I'm not sure. I will be given to buy it on ebay. I don't know how to check if the contract has been canceled. imei I know

Constructive

Employee

 • 

29.4K Messages

2 y مضت

Get a refund

New Member

 • 

7 Messages

2 y مضت

I have not purchased yet. I want to check before buying if the seller is cheating. Is it impossible to find out by imei if you can unlock the phone or the contract has not been paid yet?

Constructive

Employee

 • 

29.4K Messages

2 y مضت

theres no way to find out, at&t will not share account information

MicCheck

ACE - Expert

 • 

12K Messages

2 y مضت

You would need to request the seller provide the IMEI and then make then check the unlock portal (as a non-customer). 

Ebay has fairly decent customer protections. If the phone if being sold as unlocked or unlockable, keep a copy of that advertisement so you have evidence for a refund if necessary. 

New Member

 • 

7 Messages

2 y مضت

Yes. I want to do this, but the site always gives "Oops! Looks like we're having network difficulties. Try again later."

New Member

 • 

7 Messages

2 y مضت

I am not a resident of the USA. Therefore, I will have problems if the seller has not closed the contract with At & t.

New Member

 • 

7 Messages

2 y مضت

Excuse me. Maybe someone will check the possibility of unlocking by IMEI. I wrote to support, they replied that they do not provide support via email now (use myAT & T). But I am not an att user and I have no att in my country. It turns out silly. The contract is paid, the IMEI is not blacklist, but I cannot unlock it, because I am not on the At & t network.

Constructive

Employee

 • 

29.4K Messages

2 y مضت

Find a different phone you have been told over and over again you can’t unlock it. No one here can check anything. This is a customer populated forum not AT&T. Again you can’t unlock it

Need help?
Fix, replace or check device delivery
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.