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S

New Member

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7 Messages

Thursday, January 7th, 2021 12:42 PM

unlock

I want to unlock my phone, but the site keeps hanging.

Former Employee

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32.9K Messages

3 years ago

Does the phone meet all the requirements?

New Member

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7 Messages

3 years ago

I'm not sure. I will be given to buy it on ebay. I don't know how to check if the contract has been canceled. imei I know

Former Employee

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32.9K Messages

3 years ago

Get a refund

New Member

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7 Messages

3 years ago

I have not purchased yet. I want to check before buying if the seller is cheating. Is it impossible to find out by imei if you can unlock the phone or the contract has not been paid yet?

Former Employee

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32.9K Messages

3 years ago

theres no way to find out, at&t will not share account information

ACE - Expert

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13.3K Messages

3 years ago

You would need to request the seller provide the IMEI and then make then check the unlock portal (as a non-customer). 

Ebay has fairly decent customer protections. If the phone if being sold as unlocked or unlockable, keep a copy of that advertisement so you have evidence for a refund if necessary. 

New Member

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7 Messages

3 years ago

Yes. I want to do this, but the site always gives "Oops! Looks like we're having network difficulties. Try again later."

New Member

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7 Messages

3 years ago

I am not a resident of the USA. Therefore, I will have problems if the seller has not closed the contract with At & t.

New Member

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7 Messages

3 years ago

Excuse me. Maybe someone will check the possibility of unlocking by IMEI. I wrote to support, they replied that they do not provide support via email now (use myAT & T). But I am not an att user and I have no att in my country. It turns out silly. The contract is paid, the IMEI is not blacklist, but I cannot unlock it, because I am not on the At & t network.

Former Employee

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32.9K Messages

3 years ago

Find a different phone you have been told over and over again you can’t unlock it. No one here can check anything. This is a customer populated forum not AT&T. Again you can’t unlock it

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