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New Member
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25.7K Messages
Unified Billing Problem - Can someone from AT&T call ME?
So apparently I'm not the only one that is having issues with their unified bill 😉  I have spent collectively 3+ hours on hold without ever talking to a person.
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So AT&T - if you would like to keep my business, can someone contact me to get this resolved? Â Verizon Wireless has this option - why not you?
Responses
ATTMobilityCare
Community Support
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15.2K Messages
5 years ago
Hello @Anonymous
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So I can further assist you, please private message me by clicking here and provide your name and a good contact number.
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We will contact you within two business days, between the hours of 11:00 am to 7:00 pm CST.
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Thank you,
Charise
AT&T Customer Care
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jtgostars13
Mentor
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27 Messages
5 years ago
Good luck with getting it corrected. I have chatted and talked with about 7 or 8 different people including Angel over the last 2 months in the Executive Response team trying to recitfy my billing issues that all started with the unified bill.
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AT&T has the absolute worst customer service in the world
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[Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]
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Anonymous
New Member
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25.7K Messages
5 years ago
I know. I never did get it corrected. That's why I cancelled my wireless and U-Verse service. Â I don't need that level of frustration- life is too short.
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