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Anonymous
Mission control approves!
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Interstellar 150th!

New Member

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25.7K Messages

Tue, Oct 6, 2015 3:54 PM

Unified Billing Problem - Can someone from AT&T call ME?

So apparently I'm not the only one that is having issues with their unified bill 😉  I have spent collectively 3+ hours on hold without ever talking to a person.

 

So AT&T - if you would like to keep my business, can someone contact me to get this resolved?  Verizon Wireless has this option - why not you?

Responses

Community Support

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15.2K Messages

5 years ago

Hello @Anonymous

 

So I can further assist you, please private message me by clicking here and provide your name and a good contact number.

 

We will contact you within two business days, between the hours of 11:00 am to 7:00 pm CST.

 

Thank you,

Charise

AT&T Customer Care

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Mentor

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27 Messages

5 years ago

Good luck with getting it corrected. I have chatted and talked with about 7 or 8 different people including Angel  over the last 2 months in the Executive Response team trying to recitfy my billing issues that all started with the unified bill.

 

AT&T has the absolute worst customer service in the world

 

[Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

Anonymous

New Member

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25.7K Messages

5 years ago

I know. I never did get it corrected. That's why I cancelled my wireless and U-Verse service.  I don't need that level of frustration- life is too short.

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