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Tue, Jun 2, 2020 9:29 PM
What is the $30 "Upgrade Fee, One-time charge" on 4/30/20?
a month ago
ACE - Expert
did you upgrade a device on your plan?>
No. No changes made.
Sorry, just found out my son at school in another state got a new phone. That must be the reason for the fee. Very frustrating it wasn't connected to any specific phone on the bill and no explanation given.
How can we improve?