Unable to track returned phone using the tracking number provided on the label
I received a replacement phone on Saturday morning of July 1st, 2016 for a damaged phone. After I received the replacement phone, I mailed my original damaged phone in the box provided by Asurion with the prepaid return label. (on July 6, 2016)
It has been about a week and the damaged phone has not been received by Asurion, yet. I keep getting a text message in reference to the damaged unit device needing to be returned.
The tracking number provided can't be tacked by tracking website.
I followed exact directions on the instruction that they sent with the phone, what else can I do to avoid warning message and extra charges on my account?