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Contributor

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1 Message

Fri, Mar 1, 2019 5:45 AM

Unable to charge in app purchases to account

I have been unable to charge in app purchases to my at&t account (direct carrier billing) for over a month now. I know I'm not over the 100 dollar a month limit. 

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Brand User
ATTHelp

Administrator

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113.1K Messages

a year ago

Hello @SuperBriz!

 

Not being able to make in-app purchases can be annoying. We can help you with that!

 

Are you able to make charges from the 3-party apps you are using? Do you have Purchase Blocker or AT&T Smart Limits enabled on your account?

 

Feel free to access our previous forum post  AT&T Things to know: App Purchases that will provide more information and instructions on how to manage and make changes to your account.

 

We hope this helps and have a great weekend!

 

Dwight, AT&T Community Specialist

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