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New Member

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2 Messages

Wednesday, August 26th, 2020 5:06 PM

Transfer and billing

An AT&T customer has asked us to transfer billing responsibility to you for one or more wireless numbers.

  • If you accept this transfer you're responsible for all financial and contractual obligations for the number(s) you accept. This includes, but isn't limited to, all service contacts for the wireless number(s).
  • Offers for the numbers you select may not transfer.
  • The account owner should have talked to you about this transfer.
  • You're responsible for any unpaid accessory installment plan charges for all transferred numbers.
  • During the transfer process, you'll view and confirm each device and the wireless number being transferred. You can then keep, transfer, or create a plan for the selected number(s).
  • Before you begin, make sure you have the IMEI, ICCID / SIM, and wireless number for each device you plan to transfer. You'll also need the email address from the transfer.
  • If you open a new account for this transfer, we'll perform a credit check.

Former Employee

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32.9K Messages

3 years ago

is there a question?

Community Support

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224.8K Messages

3 years ago

Thanks for the posts, @Queen300.

We appreciate providing information about the Transfer of Billing Responsibility process.

Please let us know if there's something we can assist you with.

Keny, AT&T Community Specialist

ACE - Sage

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113.1K Messages

3 years ago

🤦‍♀️

Former Employee

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32.9K Messages

3 years ago

@lizdance40  lol 

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