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BAKERmelr's profile

New Member

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1 Message

Tuesday, April 11th, 2023 11:24 AM

Trade in credits

How do you actually speak with someone that can get your bill corrected? For the past 2 months I've been assured that my device trade in credits would appear on my bill. Now going on the 3rd month with the same issue. Seems no one knows what they're doing.

ACE - Expert

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64.7K Messages

1 year ago

It takes up to 3 bill cycles after the trade in for bill credits to show. Has it been that long yet? There may not be anything to get corrected.

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