Need help understanding your bill?
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New Member

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5 Messages

Wednesday, June 9th, 2021 7:21 PM

Too expensive

Att is charging too much for cell phone n monthly bill on my Samsung Ultra Note 20. Cost more than my car insurance. Unlimited plan 1 cell costing 177.00 wayyy tooo much!

Accepted Solution

Official Solution

Community Support

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231.2K Messages

3 years ago

Lets look for ways to lower your bill, !

 

You mentioned being quoted less than the amount that you are paying, do you remember the quoted amount?

 

Depending on the Unlimited Plan you are enrolled in, that amount is added with the cost of the Galaxy Note20 Ultra. Quotes are usually provided excluding taxes, fees and surcharges.

 

The installment for the device is currently $36.11 without the Next up feature or any insurance coverage. Which once added with our lowest priced Unlimited plan will cost $111.11 at base rate.

 

Please reply back with additional details regarding your plan type. We will be more than happy to look over things with you.

 

Thank You.

 

Sye, AT&T Community Specialist 

ACE - Expert

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64.7K Messages

3 years ago

Your only alternatives are to switch to a less costly plan or switch to a different carrier. All of ATT’s plans and prices are online at att.com, so the price of your plan shouldn’t come as a surprise, nor should the payment for your phone. Also make sure you aren’t paying for extras you didn’t ask for like insurance or Next Up.

ACE - Expert

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23.9K Messages

3 years ago

well what do you expect with a 1200 phone?  

New Member

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5 Messages

3 years ago

I was quoted totally different amount smart mouths! 

ACE - Expert

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23.9K Messages

3 years ago

I pay 165 before taxes for 6 cell phones without installments with military discount

Was this your first bill?  If it is that is why its higher.

New Member

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1 Message

2 years ago

The cheapest individual plan is 65.00/Month, that makes it the most expensive carrier!

New Member

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5 Messages

2 years ago

Att lie bill still 155.00 month!

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