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Tiannatq's profile

Contributor

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2 Messages

Thursday, October 4th, 2018 5:20 PM

Their cheating

I made a payment arrangement but went in and changed it they allowed the new change. They cut it off, my phone before that second payment arrangement time came up and any to charge me 40 extra...what manager can I complain to.  Is this for the better business bureau?

ATTHelp

Community Support

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215K Messages

5 years ago

Hello, @Tiannatq,

 

Let's take a look at your bill and the payment arrangement. To assist with this, we'll need to send you a private message (PM) so we can look into your account in more detail.

 

Please check your forums private messages by clicking the Forums Inbox. Locate the PM from ATTCares and reply to the message with your specific account details.

 

James, AT&T Community Specialist

Contributor

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2 Messages

5 years ago

Yes please look into this....I paid the restoration fee then it happened again

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