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J

New Member

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1 Message

Thu, Nov 26, 2020 1:19 PM

Teacher Discount - ???

I have applied on at least 2 different occasions to apply for the Teacher Discount to get our phone lines on the starter plan https://www.att.com/offers/discount-program/teacher/  -  Shows rates at $26.25 per line.  

My current plan is the AT&T UNLIMITED STARTER(SM) and I'm being charged a shared plan charge of $20 and $30 per line.  

Many of my co-workers have said they are not being charged a group plan charge and the bill should be $109 plus tax for four lines.  

My account continues to show my district discount on this line for 15% but I'm still paying over $160.  

Please help me get this bill corrected.  

Thanks  

Responses

sandblaster

ACE - Expert

 • 

46.1K Messages

2 months ago

This forum is not customer support. No one here has access to your account. It sounds like you have the wrong discount applied to your account and you are getting one for your school district, not the teacher 25% discount. If calls to customer support aren’t getting results, you can escalate to corporate by filing an FCC or BBB complaint.

(edited)

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