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anoh94's profile

Tutor

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4 Messages

Mon, Mar 27, 2017 4:59 AM

Switching Carriers - How much will AT&T charge me?

I'm planning on switching to carriers tomorrow since I can no longer keep up with the increasing price of my Grandfathered Unlimited plan. 

My current billing layout is as follows:

  • Billing Cycle: Feb 7 - Mar 6, 2017
  • Billing Payment Date: March 27, 2017 (Today)

So my bill payment due today, the 27th, is for the bill cycle that has already passed.

The current billing cycle I'm on right now is the following:

  • Billing Cycle: Mar 7 - Apr 6, 2017

It says I have 12 days left on my current billing cycle when I check my account, so I was wondering what would happen if I was to switch to another carrier tomorrow?

I'm having my number ported over to them so I assume my plan will automatically be cancelled with AT&T when that happens. I'm confused on what will happen on the payment end though.

 

Will I have to pay the full amount of the billing cycle month I'm currently on when the plan cancels tomorrow?

Or will I only be charged for the days I used so far since It says I have 12 days left on my current cycle.

If that's the case, how much will that be?

My monthly bill amount is $115.

 

I also heard something about prorating but I'm not sure how that works. 

 

Any help on the matter is greatly appreciated!

GLIMMERMAN76

ACE - Expert

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23.4K Messages

6 y مضت


@anoh94 wrote:

I'm planning on switching to carriers tomorrow since I can no longer keep up with the increasing price of my Grandfathered Unlimited plan. 

My current billing layout is as follows:

  • Billing Cycle: Feb 7 - Mar 6, 2017
  • Billing Payment Date: March 27, 2017 (Today)

So my bill payment due today, the 27th, is for the bill cycle that has already passed.

The current billing cycle I'm on right now is the following:

  • Billing Cycle: Mar 7 - Apr 6, 2017

It says I have 12 days left on my current billing cycle when I check my account, so I was wondering what would happen if I was to switch to another carrier tomorrow?

I'm having my number ported over to them so I assume my plan will automatically be cancelled with AT&T when that happens. I'm confused on what will happen on the payment end though.

 

Will I have to pay the full amount of the billing cycle month I'm currently on when the plan cancels tomorrow?

Or will I only be charged for the days I used so far since It says I have 12 days left on my current cycle.

If that's the case, how much will that be?

My monthly bill amount is $115.

 

I also heard something about prorating but I'm not sure how that works. 

 

Any help on the matter is greatly appreciated!


ATT does not prorate your bill so if you leave mid cycle you will owe for a whole month.  Also you do realize ATT has unlimited data for 85 bucks now for a single line right?

Tutor

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4 Messages

6 y مضت

Is it certain that I will be charged for the entire month? Multiple people are telling me otherwise so it's confusing. Will I not just be charged for the number of days I used it in the cycle?

 

Also the new unlimited plan I'm switching too will be $40 a month so I'll be switching to that for now. Might return to AT&T down the road since they've been great all these years. I just need a much reduced monthly bill at the moment. 

GLIMMERMAN76

ACE - Expert

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23.4K Messages

6 y مضت

Yes it's in the tos that att does not prorate. As for 40 bucks for unlimited that has to be prepaid.

Tutor

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4 Messages

6 y مضت

I'm looking at my bill again and I may have been looking at it incorrectly?

 

I originally thought that the bill payment due today was for the cycle from Feb 7 - Mar 6, 2017 but looking at it again, it actually says "Monthly charges for 03/07 - 04/06"

 

But then what's confusing is that on certain pages like my Bill History, it shows Feb 7 - Mar 6, 2017.

 

Is the payment due today actually for the cycle for Mar 7 - Apr 6, 2017?

 

I attached two images of my bill showing what I mean:

 

 

 

J078iq0BillCtUKYNgBill History  

ACE - Sage

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100.3K Messages

6 y مضت

The dates indicate you are being billed for service up till March 6

If switching carriers, you want to do so on the 4th or 5th.  You will receive a final bill after you leave for service up to April 6

No carriers prorate except Google Fi.

Have you checked coverage?  The reason T-mo and Sprint are cheap, is their coverage is lousy.  Especially Sprint - King of dropped calls

 

@GLIMMERMAN76 Well gee, the advertising by Verizon says $40 a month ....(for 4 lines).
And you have to buy a new phone.
And then taxes
And two months in advance
And activation fees

 @anoh94   Really read the prices and agreement where you are going.  Most unlimited plans for $40 are not $40 or not unlimited.  

 

 

ACE - Sage

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100.3K Messages

6 y مضت

FYI, your phone is locked to ATT.  You will have at least 2 weeks wait to unlock it as ATT will not do so until your final bill is paid.   We recommend porting to Cricket and wait a month there.

 

sandblaster

ACE - Expert

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59.9K Messages

6 y مضت

@anoh94 The payment you are making today is for your March 7 - April 6 service. If you cancel your service before April 6, you won't get charged another month. 

sandblaster

ACE - Expert

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59.9K Messages

6 y مضت


@lizdance40 wrote:

The dates indicate you are being billed for service up till March 6

If switching carriers, you want to do so on the 4th or 5th.  You will receive a final bill after you leave for service up to April 6 

 


@lizdance40 No, that is not the way it works. You are billed for and payment is due during your service month. The bill that the OP has due now is for the March 7 - April 6 service. If he cancels before April 6, there will still be a final bill but there should be no new service charges.

ACE - Sage

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100.3K Messages

6 y مضت

You know what, he's right the bill is confusing.   @sandblaster The bill in one place says new charges for one date range then in small print, new charges for a different date range.  

Not the first time I've complained that ATT has no clue how to write in the English language. 

@sandblaster Is correct, the tiny print is your current bill range. 

 

sandblaster

ACE - Expert

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59.9K Messages

6 y مضت

@lizdance40 The bill itself is clear. The confusing part is that heading labeled "Billing period" on the billing history screen. I have no idea why the "billing period" is for the previous month when the actual bill is for the current month. Just guessing but perhaps the reason for that is in addition to service charges for the current month, you would also get any additional charges from the just completed "billing period" such as data overages, long distance calls, etc.

ACE - Sage

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100.3K Messages

6 y مضت

@sandblaster

Yea, it's only the red boxed sections that are worded poorly.  Just removing 'new' from the one box would work wonders.

I suspect it might have charges if a customer made changes and they were back dated to a previous bill cycle.    Thanks for chiming in with correct info.

 

Tutor

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4 Messages

6 y مضت

Thanks everyone for clearing it up. So if I pay for the bill that's due today and then I cancel my plan during this week, I should be good to go correct?

 

There won't be any other charges? Expect for whatever left over charges there might be.

 

But strictly bill wise, the $115 that's due today is the final bill payment as long as I cancel my plan before April 6th?

 

 

sandblaster

ACE - Expert

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59.9K Messages

6 y مضت


@anoh94 wrote:

Thanks everyone for clearing it up. So if I pay for the bill that's due today and then I cancel my plan during this week, I should be good to go correct?

 

There won't be any other charges? Expect for whatever left over charges there might be.

 

But strictly bill wise, the $115 that's due today is the final bill payment as long as I cancel my plan before April 6th?


@anoh94 Yes. You will still get a final bill which may be for $0 but you should definitely not have any service charges for the new service month.

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