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Contributor

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2 Messages

Sun, Nov 5, 2017 6:35 PM

Suspend number on account

My daughter is in France and she is now on a French mobile service. I want to suspend her number so that I do not have to pay a monthly charge for it, but be able to give her her cell number back when she returns home in a year.

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sandblaster

ACE - Expert

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44.2K Messages

3 years ago

Correct, the number will be lost if you just cancel. What you can do is port her number to Google Voice to keep the number, then port it back when she returns.

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lizdance40

ACE - Sage

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79.4K Messages

3 years ago

Suspending a number can reduce the charge to $10 a month, not eliminate it.  

Canceling her line would eliminate the cost.  If you are paying on a phone, you would have a lump sum bill for the remaining payments. 

 

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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2 Messages

3 years ago

But if I cancel her account, she looses her number, correct?

Contributor

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1 Message

3 years ago

I’m traveling and need to freeze my account for a while. IS there a phone mover I can call or an email address???

 

thank you very much!!!

 

anja

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