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Still getting charged for bogo
Went to upgrade one of my lines in July 2019, they talked me into getting 2 phones because they had the bogo promotion going on... I expected 2-3 months before I started seeing the credit and now almost 8 months later I am still not receiving the bill credit and now I’m getting the run around.. first they they tell me I should see it on my next bill.. still nothing. Then they don’t know why I’m not receiving the credit.. now they want to tell me on the specific day I got the phones the Bogo was not going on.. mind you I only went to get one phone and was talked into getting 2 phones because of the bogo deal!! It makes no sense!! How can I get some help with this?? confused and irritated 😣