SICK TO DEATH OF BEING LIED TO ABOUT BOGO ON MY NEW PHONE
Last October 2018, I agreed to get the BOGO iPhone 8. Well, since then I got the 2 iphone8's and both phones worked......but then, in December 2018, I got a BILL from
the LYING DIVISION of AT&T and I was sent a bill for $1,089.00 because I didn't activate the new "account" they had created for me. I called them immediately--and as you all know, I talked to approximtely 15-20 people who consistently lied and shrugged their shouders and acted like I was the U.E. (User Error). I have called them so many times. I have been smart enough to get names (although they are probably fake) and a confimation number that the "Back Room" had seen that "someone at AT&T" made an error and AT&T would clear it up. This has gone on for 3 months now. I am terrified they are going to turn on the service to my regular, paid-off account, and tank my credit over something THEY did. I finally got a person who gave me ANOTHER confirmation number and told me they could see there was a problem. I am promised a "fix-it" by yesterday---but yesterday came and went without ONE DARN CALL OR CANCELLATION OF DEBT ON A ACCOUNT I DID ***NOT*** AUTHORIZE OR AGREE TO. I am beyond irritated. I am sorry for the "all-caps" but I don't feel as if AT&T has been truthful to me WHATSOEVER. I want the FAKE account deleted and ALL negative items removed from any and all credit report. How do most people handle this problem??