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I recently fell victim to a scam call from Sierra Leone, of which I was charged $50 on my bill. After speaking with 2 different people over the matter, I am somehow still responsible for being scammed. First of all, the number called me at 5 in the morning. Att insisted that I called them. Even tho, I know for a fact I didn’t call them. I have 7 lines on my account and had been getting several calls a day from Africa. Of which, they even seen on my account. After the fact, we saw where they was warning people not to answer these calls because they were scam calls. I am still trying to figure out why they warn you to not answer if it’s safe to answer “per AT&T”... After some research, I even found reports from Att themselves reporting that these calls were coming from Sierra Leone and after a google search of the number, it has been flagged multiple times as a scam number. My issue is that I am a victim regardless of what Att claims. I did not call the number back. Why am I as a victim of fraud being made to pay these fees that occurred from these scam calls?? I have been a loyal customer for at least 15 years and never have I had any problems. If there were ever any problems, Att resolved them quickly. But not this time. I pay them close to $500 a month but they can’t understand that I am the victim and let me off over a $50 charge that was not my fault. I have to say this is the worst experience I have ever had with AT&T and I am very disappointed that you are making the victim pay.