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Wed, Dec 13, 2017 12:54 AM

Restrictions around canceling a line

Greetings everyone! new to the forums, I have a question I haven't seen answered...hope someone can help!



I am considering AT&T's BOGO offer on the iPhone 8s. That offer requires a new line of service. I don't need a new line of service, but I am wondering: if I add a line to receive this offer, is there any reason I can't cancel one of my other lines of service, as long as the contract on that line is paid off and I don't care about saving the number associated with that line? Does AT&T have any sort of restrictions around canceling a line? (especially around the time you are adding a line to qualify for an offer?)


As far as I can tell, there are no obligations to maintain a line after the contract on that line is paid off, but I wanted to be sure. We have an "extra" line we aren't using, so if I am able to cancel that one, I can use the new line from the iPhone 8 BOGO offer for my daughter who is getting her first phone.


Thanks in advance for any help!



Accepted Solution

Official Solution


ACE - Expert


42K Messages

3 years ago

No problem with opening a new line to get the BOGO and cancelling another line. I know folks who did just that earlier this year to get a free iPhone 7. 

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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