Because of a long business trip (about two years), I wanted to suspend my wireless plan. (I wanted to keep my phone number) Thus, I contacted ATT before leaving US. They advised that I can request the reduced suspension for my account. So, I have requested the reduced suspension on my account starting from September 30. Also, when I requested this, the person who was responsible for this issue told me that I will only be charged $10 per month without paying my plan bill because I could not access the service. However, today, my account has been charged for my original plan bill plus $10. It is ridiculous that I cannot access the service and pay the extra money. I was trying to contact ATT but I could not talk to anyone because line is busy... I am so frustrated and annoyed. I contacted ATT before leaving my home. Even if they confirmed with me, it did not work at all. How can I resolve this?