Re: AT&T changes your plan without notice and sends an incorrect new billing amount
The same has happened to me. Signing up for AT&T has been the biggest nightmare of my life. I have spent tens of hours on the phone with them trying to fix my account only met with empty promises. My account has two people on it and should’ve cost $150. When I went a few weeks later I saw that my bill was $460... $460 for 2 people for 1 month ?!? Are you kidding me?! I called 7 times and each time they kept promising to fix but would say that there is no note of my last phone call. I spoke to a friend who used to work for a phone company and said that they do this all of the time to make extra money. A lot of the time people don’t even check their bills. As soon as I pay off my phone I will be leaving AT&T.