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Craiggorman's profile

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Thursday, February 16th, 2017 10:17 PM

Random Debt on Credit Report

I recently had a debt of $161 show up on my credit report from AT&T. I contacted the collection agency and they stated it was from an account closed in 2012. I was under the impression my account was paid upon me leaving and this is the first I'm hearing of this. He also stated AT&T does not allow them to do pay for deletions.

My main concern besides figuring out where this debt originates from is getting it removed from my credit report ASAP because we are in the process of buying a house. Reading through some things online it sounds like it can be a nightmare getting an AT&T debt removed from your CR so hopefully someone can help me out. I already messaged @ATTMobilityCare and @ATTHelp but haven't heard back quite yet. Hopefully they'll have some information but I'll take it wherever I can get it!
Thank you

Community Support

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231.2K Messages

7 years ago

Hi there @Craiggorman!

 

To determine where and what a debt derives of can definitely be important to find out. I can understand your concern to take care of this as soon as possible!

 

I was unable to locate the private messages you sent us through the Mobility Care handle. However I will be sending you a private message shortly from my side. This way I can gather additional information from you to move further investigating this issue.

 

I look forward to hearing from you soon. Have an amazing rest of your day!

 

Shenoah, AT&T Community Specialist

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