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KHGB94's profile

Contributor

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2 Messages

Sun, Dec 14, 2014 11:40 PM

Question about upgrade potentially changing bill

I have been wanting to upgrade my phone when my dad's upgrade became available. Had to downgrade a while back, because my old phone broke. My parents called AT&T about upgrades and the new next program. They were told that I could upgrade but that it would change the plan that my family has, becasue it would be a new contract. I talked to a representative at the store in lubbock, because Im at college. I was told that using the upgrade would not change anything. Just would have to pay a one time fee. My parents asked AT&T again and were told differently. I am confused because I have friends that are on family plans and they used an upgrade and nothing changed on their family's plan. 

 

For example, my friend used her upgrade at Target to get the new iphone, she paid the fees and that was it. No changes to the bill as her mom is on the next program and her dad just uses the same phone from his previous contract. 

 

My question is, will my family's bill and plan change if I use the upgrade? How can one upgrade on one line of a family plan change the whole plan and bill? It shouldn't do anything at all. Also do not mention the next program, because I am not doing that. I am paying for the phone myself and would rather pay an upgrade fee. 

 

All I want is to be able to upgrade like normal 

 

I know AT&T has been going down hill lately, but it will be ridiculous if I cannot do this. 

ACE - Sage

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92.1K Messages

7 y ago

You confusion is understandable.
In order to keep your plan you do not want the family share plan with Next.
Your bill with Next would most likely go up.

The family share plan is best for large families with varied data usage and varied desires in upgrade frequency. It isn't for everyone and it isn't the best option for an individual.

You should use your upgrade, pay the amount for a subsidized phone. Do not be tempted by lures of free phones or tablets, or the Next program if your family doesn't want to change plans.
kdfederer

ACE - Expert

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12.5K Messages

7 y ago

It really depends on what plan you are on. If you are on an old family plan, then NEXT is not the way to go.

If your family is on one of the Mobile Share Data Plans, then, depending on the data plan you are on, it may be cheaper in the long run to upgrade using NEXT.

Without knowing which plan your family is on, no one can give you the correct option.

Contributor

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3 Messages

7 y ago

My family is on the family plan. We have a set data limit

ACE - Sage

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92.1K Messages

7 y ago

If your family is up to a lot of math, and you all consider if your needs will change while you are away at school, you could calculate which plan is cheapest and best suits your needs.

The old family share plan pooled talk and text with each phone having 2gb data limit. Those plans have subsidized phone purchases and a monthly bill of about $45 for each phone.

When my son left for school it was obvious he would need more than 2gb while I use a lot less and my mother is on the plan and uses almost no data. For us paying full retail and $15 per line with pooled data is the best bargain.
The Next program is simply a financing method so you pay for your phone over time.

Contributor

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2 Messages

7 y ago

I'm gonna pay for it but still be on my parents plan. I think it's a family plan cause we are all on it and have a set data limit for all the phones.
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