Question about suspended account
Alright now this is not about my account but my sister's account. My sister's account had 4 lines on it and my niece spilt off her phone and just received her first phone bill. My sister has 3 phones on her account and she set up a payment arrangment for the payment to be taken out at the end of the month. Instead the payment was taken out early and there was no money in the account. So now my sister's account has been suspended.
I have a couple of questions that hopefully someone knows the answers too; I've never had this issue so I don't know what the answers are. My niece is worried her account will be suspenced as well because for part of last month it was on my sister's account. I don't think that will happen but I could be wrong.
Also how much is it to reactivate accounts? My sister said ATT is wanting $520 to turn the phones back on: Last month's bill, this months and $35 for each phone? Does that sound right. One of the phones on the account is a smartphone the rest are not.
Now my last question is this if she doesn't call and ask them to cancel the account will she continue to be charged each month for the phones has that been stopped?
Thank you for your time. I have looked on the forums for answers and have not found any.