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gucci36's profile

Contributor

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2 Messages

Thu, Dec 4, 2014 12:35 AM

Question about increased mobile access charge when upgrading to iphone6

Hello everyone

Been seeing a lot of stuff online regarding increases to monthly bills on the mobile access plans for AT&T's mobile value plans when you upgrade to a iPhone 6

We have a very old FamilyTalk Nation 700 with Rollover. I have unlimited dats grandfathered on my 4s and my wife does not. I reviewed my bill looking for this mobile access charge everyone has been talking about. I don't see it, does that mean I won't be hit with the monthly mobile access fee increase when I upgrade my iPhone 4s to a 6. Thx in advance

Accepted Solution

Official Solution

GLIMMERMAN76

ACE - Expert

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22.4K Messages

7 y ago

you wont see it because your not on a mobile share value plan.  With unlimited data and if you use said data to the fullest then I would not switch either.  So you would just pay the upgrade price for your phone.  

 

The mobile access charge does not apply to your plan.

Contributor

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3 Messages

7 y ago

Call often to see if ATT has the same plan at a lower price. Often the try to be comperable to Virizon... This the same plan is cheaper att wont lower your price unless you call in. Also I would talk to the cancelation department. Threaten to leave to Virizon this is only a *bluff* the reps get insentive money to keep you at ATT.

 

I use to work for ATT wireless in 2010 in a call center

Contributor

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2 Messages

7 y ago

Thanks Ace!

GLIMMERMAN76

ACE - Expert

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22.4K Messages

7 y ago

glad I could help

slyfielj

Scholar

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150 Messages

7 y ago

One thing that's good about AT&T is that when you upgrade, they don't force you to get a new contract, or change the other terms of your account.  You make a change though and you often times can't go back to what you left behind.  But as long as you hang on to your plan it's yours.

Tutor

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5 Messages

7 y ago

Not true.  When I upgraded my son's phone he lost the $15/month pricing on his line.  Now his line costs $40/month.  We were not told that the pricing on his line would be taken outside of our Mobil Share Value plan pricing if he upgraded his phone.  So now, in addition to the cost of the phone ($200) and one time upgrade fee ($40), his line is costing us an additional $25/month, or $600 over the two year contract.  If anyone else under our plan upgrades thier phone, the same result applies . . . an additional $25/month/line.

sandblaster

ACE - Expert

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53.4K Messages

7 y ago

Wmwb8593, what are you saying not true to? The OP does not have the mobile share plan, the answer he was given is correct. As for losing the $25 discount, only if you upgrade at the 2 year contract price. If you upgrade via the Next program you keep the $25 discount plus you don't pay the $40 upgrade fee.

Tutor

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5 Messages

7 y ago

True, my comments are based on my experience with the mobile share plan (which we switched to less than a year ago after being promised a much lower monthly bill in exchange for giving up our unlimited data -- only to learn that by upgrading our phones, the promised monthly savings was lost. In otherwords, AT&T got us off an unlimited plan and we were left with an even higher monthly bill than when we started). As explained to me by several different AT&T reps, the net result with the NEXT option is similar to the contract option because the phone ultimately must be paid off.  I would love to have a knowledgable AT&T rep explain the $ difference between contract and NEXT, i.e., the relative monthly costs and the total costs over the 2-year contact/NEXT installment period.   

lizdance40

ACE - Sage

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89.4K Messages

7 y ago

"The loud thumping is my head against the same brick wall..."

@Wmwb8593

All cell carriers now require you to pay for your phones, one way or another.
You always have. In the early days all phones were subsidized. You paid a chunk up front and the rest was built into the monthly, required, 2 year contract. The catch: The monthy payment was not reduced at the end of the 2 year contract.

This 2 year contract, subsidized program is still available and it seems this is how the upgrade was done. It should have been a phone purchase with Next and no change to service plan.
If you did not upgrade at an AT&T store, the error is not at&t's .

Why the confusing new plan? (It is NOT...)
With phone prices soaring and some much higher than others, this is the most fair policy for all.

Mobile Share (phones may be BYOP or purchased with Next)
There are 3 charges in each cell phone bill.
1. The individual line service. ($15 or $25, depending on the data plan)
2. The data plan (shared 10 GB plan is $100)
3. The installment payment on your phone on Next.
However you can buy your phone at retail cost or are using an old or unlocked AT&T phone you can use your phone as a BYOP. You are NOT required to buy a new phone to use Mobile share (Verizon requires you to purchase a new phone)
This means you have no phone installments and a lower bill.

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