For the latest on our response to Coronavirus (COVID-19), click here.
Price increased $5 effective 10 May 19 without advance notice
My Unlimited Choice plan was changed to an Unlimited Choice II plan without informing me in advance. After calling AT&T I was told this was due to a change in service speed, but my statement still shows that I get the same 4G LTE WITH VVM service as under the old plan and nowhere can I find anything about going to a faster speed. As I understand it, only when 5G is launched will the speed increase from 4G's 1 Gb/s speed to 5G's approx. 20 Gb/s. Can anyone tell me what is this "faster speed" for which we're now being charged an extra $5/month? Is it: 5 Gb/s, 10 Gb/s, etc?