Ported my lines then told there were $30 activation fees after the fact 💲💲

Yeah I had to accept the agreement because they ported out my numbers without approval (nothing signed) and had no service so I had no choice since I had to be at work with phone service. I am calling it what is I know you are the AT&T forum protector and all but your replies are conjecture.

By legitimate you mean porting my number out without agreeing to plan terms and services? Then saying oh we forgot it's $30 per line we just ported out that you didn't agree to and please sign here to accept these acts we already performed you community leaders are classic.

No need to pursue the slamming or FCC complaint issue since they made concessions..duh.   

Good day.

Not telling you about the activation fee is no violation of anything. It was on the wireless agreement that you had to accept but probably didn’t read. Your activation fee is part of your bill. Not paying the full bill will only get your service suspended. The only way to not pay those fees is if ATT credits them back and only customer support can do that. Since you’ve already been told no, calling again likely won’t make a difference. You can escalate by filing an FCC or BBB complaint. The complaint will result in someone from corporate contacting you. Maybe they will credit you, maybe not.

There was nothing in writing I was standing in front of them and got the port out emails on my phone because I was on their wifi and after the port out before signing the paper works they state oh forgot to tell you there are activation fees associated. Also the first chat indicated they would assist with removing the activation fees then the second chat after the bill posted they decided not too. This is a FCC violation called Slamming. I will go that route unless AT&T wants to resolve it before it escalates phone support doesn't seem to care.

I’m not assuming anything. My point was you have to accept the wireless agreement somewhere in the process and the activation fees are part of that agreement so it doesn’t matter whether they told you about them before hand  or not. You can call it deceptive or terrible customer service or whatever you want, but there was no violation of anything but even if there was some violation, you would need to file a complaint with the FCC anyway, which is what I advised you to do already.

All carriers charge activation fees, and they are published on the various websites.  You not knowing, or claiming not to know, doesn’t make the fee wrong or fraud or invalid.  Suck it up.  We all pay them.  Ad upgrade fees too.

All fee disclosing must be presented prior to signing any formal documentation and prior port out this is a FCC rule. If I would have known there was $120 in activation fees I would have just went with another MVNO or AT&T Prepaid since I was doing a BYOD anyways, the only reason I went with postpaid was the data plan offerings and my employer has a FAN. You community experts are so welcoming and helpful by placing blame on the consumer AT&T has trained you well.

Where do you see that?

https://www.fcc.gov/general/wireless-local-number-portability-wlnp

(It doesn’t)

Are carriers allowed to charge for number porting, and, if so, how much can the charges be?

• Companies may assess fees to recover the costs that they incur in providing number portability. Fees may vary between companies, and some companies may not charge any fees.
• Companies may not refuse to port a number because a consumer has not paid for porting.
• When considering a switch, consumers should ask the new company whether it charges any number portability fees and whether those fees can be waived.
•  

How did I place any blame on you? If you believe there was a violation, file an FCC complaint as I’ve already suggested twice now. 

Thanks for suggesting my suggestion in the original post, yet you keep replying to no avail. ATTCares has the power to assist otherwise this post can inform other AT&T customers of this practice.