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5 Messages

Thu, Dec 4, 2014 7:24 PM

Plan change, mobile value share discount lost

Bad programming.

Changed my plan, using the site tools.

Discount for Mobil Value Share Savings was lost for two phones.


I had to spend time with a rep, you your rep had to spend time with me.



Community Manager


9.5K Messages

6 years ago


Hi @valentinedwv Thank you for posting!


I'm very sorry for the error on the site, and I apologize for the time spent working on the solution. Sounds like your issue was fixed, right? If you still need any help, please send us a private message by clicking here.


Thank you,


Rethink Possible

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5 Messages

6 years ago

Call worked.

But still disconcerting that I had to call. More of a complaint to get an issue filed on the system 😉

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