Contributor
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3 Messages
Payment issue
How do I get in touch with someone in the Customer Relations department, that might actually care about keeping a customer?? Any ideas?? Please point me in the right direction. I am at the point where I am ready to walk away from AT&T - despite the exceptional customer service I have previously experienced. Thanks.
ShaunnieDarko
Employee
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156 Messages
10 years ago
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ajdoz9475
Contributor
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3 Messages
10 years ago
Is that the direct number to customer retention, I have called via 611 twice and been disconnected.
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ShaunnieDarko
Employee
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156 Messages
10 years ago
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MicCheck
ACE - Expert
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14.2K Messages
10 years ago
I would recommend you send a private message to AT&T Customer Care using the link below.
https://forums.att.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/192773
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