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Dirrtymex55's profile

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Friday, April 28th, 2023 2:34 AM

Payment arrangement

I made a payment arrangement for tomorrow but forgot to change my card it's a partial payment ( last month s bill) I made the payment after customer support closed with another card will I be able to make another arrangement for this months bill

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Community Support

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231.3K Messages

1 year ago

We understand the importance of making sure you can set up a payment arrangement, without customer support, Dirrtymex55.

 

To answer your question, yes, you can most definitely make another arrangement for this month's bill. Our first recommendation would be to use this resource to arrange payments. Just simply click the gray "Go" button to get started.

 

Important payment arrangement info:

 

If you don’t see any available payment dates after your due date in the calendar, then you aren’t eligible to schedule a payment arrangement. Also, your payment history may affect the payment methods you can use. Keep in mind that:
  • When making a payment arrangement, you commit to pay with the selected payment method on the chosen date.
  • Payments start to process at 12 a.m. ET on the scheduled payment date. 
  • Payment arrangements, or payments scheduled to post after your original bill due date, can’t be changed or canceled. 
  • If you use AutoPay, be sure to pause it for the current month. AutoPay will resume the next bill period.

We also suggest that you click the Frequently Asked Questions drop-down boxes for additional information. 

 

Our second recommendation would be to use this resource to schedule payments. Here, you can do things like, limiting payment arrangements, splitting online payments and making multiple monthly payments.

 

We really hope that you find this incredibly useful. Thanks so much for reaching out to AT&T Community Forums!

 

Nelson, AT&T Communit Specialist. 

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