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E

New Member

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1 Message

Wed, Jul 15, 2020 8:03 PM

Payment arrangement modification

i was promised a modification on a payment arrangements now they are saying they cant do it

Accepted Solution

Official Solution

ATTHelp

Community Support

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199.9K Messages

2年前

Hi @EMae_58

 

Thank you for reaching out to us. We'll be happy to assist you.

 

All modifications or deletions to a scheduled payment must be done by midnight Central Time the day before the scheduled payment is set to process. If that has already passed, we are unable to modify the arrangement. If you are still within that time frame, we will be able to proceed. 

 

Darais, AT&T Community Specialist

New Member

 • 

1 Message

2年前

I made a payment arrangement for the 1st to be taken out today..How do I change the 2nd billing date..I already hit submit 

(edited)

New Member

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1 Message

1年前

Is there a way to edit or delete the payment using the online format? must I call in and do it over the phone? if so how can that be accomplished on weekends when the office is reportedly closed? I just want to change the date that the payment is made. Thank you in advance for giving me some useful info. You do not say HOW to change the billing date in your message response above.. 

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