Get the new iPhone 15, iPhone 15 Plus, iPhone 15 Pro & iPhone 15 Pro Max from AT&T Now!
Need help understanding your bill?

New Member


1 Message

Monday, October 26th, 2020 7:11 PM

Payment Arrangement Extension

I guess at some point I missed a scheduled payment arrangement and now I can't schedule my payments for future dates. I don't remember missing a payment and the customer service rep I spoke to this morning said he didn't see it. But when I try to schedule a payment it tells me this account is not eligible for it. Is there any way around this to give me some more time to pay?

Former Employee


32.9K Messages

3 years ago

no sorry the only way is by logging into your account, if it wont let you then you cant, phone reps have no way to over ride the system

Not finding what you're looking for?