New Member
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1 Message
Pay As You Go Billing Responsibility Transfer
I am trying to transfer billing responsibility for my pay as you go phone. I'm going from a PAYG to a family shared plan. Each time I follow the TOBr link (https://www.att.com/acctmgmt/tobr/)it takes me to a different login than mine and I can't see any links within the AT&T Prepaid website.
Any suggestions?
MicCheck
ACE - Expert
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13.2K Messages
1 year ago
Transfer of Billing Responsibilty is for post-paid only. There's no prepaid "bill" to be "responsible" for.
The instructions for inviting new members to the shared plan are here:
https://www.att.com/support/article/wireless/KM1117082
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sandblaster
ACE - Expert
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63.9K Messages
1 year ago
If you want to move your prepaid number to a postpaid family plan, you must do that at an ATT corporate store. Moving a line from prepaid to postpaid or vice versa can only be done in store. If you are wanting to join a prepaid family plan, the prepaid family plan account owner needs to invite your line. See the article posted above for instructions.
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