Spend hours every month explaining that we only use 4 lines, then I’m told at the end of every 1-2 hour wait on a phone that the three extra lines have been removed and I paid them off. Yet every month ATT continually charges me for 7 lines and continues to charge me for 3 lines we don’t even HAVE ANYMORE!
I feel like it’s useless even writing this, and I’m ready to cancel our huge service that we’ve had forever because you’ve gotten to big to even help a customer. On October first I need this fixed or truly I’ve had it and we are gone!!!!!