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Tutor

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7 Messages

Sat, Feb 24, 2018 4:56 PM

Overages on Unlimited plan?

Hi! Comparing my $65 unlimited plan to the $90 unlimited plan with mobile hotspot. 

 

I see that 4g will slow after 22gb and hotspot after 10gb, per device. When i compare my current plan, this one say's "No Overages" but the $90 plan does not - i can't figure out what those overage fees are there for. I read "the legal stuff" and still, no specification. 

 

What are those overage fees on the $90 unlimited plan? 

 

Seperate question - if I buy the hotspot router on the 10gb per device hotspot plan, do I get 20gb because I have a phone as well? 

Responses

Accepted Solution

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mynameis

Associated Member

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118 Messages

3 years ago

As an AT&T employee I can assure you that there are no overage charges on either unlimited plan. 

*I am a trusted partner that is associated with AT&T, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Anonymous

New Member

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25.7K Messages

3 years ago

There are no overages, you just become a lower priority on the network under congestion

lizdance40

ACE - Sage

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79.4K Messages

3 years ago

None of the current plans have any overage charges.  Actually non of the plans introduced since 2016 have any overage.  

 

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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7 Messages

3 years ago

It won't let me upload the screenshot of what i'm seeing, but why would this tell me that i may be charged overages if it wouldn't charge me overages?

 

Also, on my previous plan i racked up $45 in overages, so i switched to the unlimited data plan. This was just last week

lizdance40

ACE - Sage

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79.4K Messages

3 years ago

No need    It’s published on the website

 

2457EC85-CDAC-41B3-99DF-C1197E65233E.jpeg

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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7 Messages

3 years ago

Hmm. You're seeing something different than i am... must be an issue with consistency, was this the desktop site? I'm in the MyAT&T android app

lizdance40

ACE - Sage

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79.4K Messages

3 years ago

You would be looking at your plan, not the website offers.

your My ATT app tells you what plan you’re on.  What does it say?  When did you select to start the new plan?

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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7 Messages

3 years ago

Screenshot_20180224-120417.jpg

mynameis

Associated Member

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118 Messages

3 years ago

This isn't answering what your current plan is. I suspect that currently you're on a mobile share value plan or older. 

*I am a trusted partner that is associated with AT&T, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
lizdance40

ACE - Sage

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79.4K Messages

3 years ago

Looks to me like your still on the Choice plan.  

Scroll up to read the name of your plan.  

 (That is the plan comparison tool)

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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7 Messages

3 years ago

I'm n the unlimited plan, signed on just last week. Its $65/mo. One line 22gb at 4g, no hotspot, no overages. 

 

When I compare to the unlimited plus, $95/mo. One line 22gb at 4g, 10gb hotspot per device, "no overages" is unchecked. 

 

lizdance40

ACE - Sage

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79.4K Messages

3 years ago

It’s a glitch, not true

 Unlimited is unlimited.  Never any overages

 

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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7 Messages

3 years ago

Well thats not good! Haha

Guru

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382 Messages

3 years ago

Neither plan has overages.  That why it's called unlimited.  I used 50gb on my single line last month and was never slowed.  At 22gb they MIGHT slow you down if the local tower is at full capacity.  I've never had that issue.

Tutor

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7 Messages

3 years ago

Well, its kinda hard to sign a contract when the information in it isn't accurate 😕 hopefully that gets straightened out

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