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New Member

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1 Message

Friday, August 13th, 2021 5:24 AM

Overage for 100g plan internet only

I live in a remote area and have an AT&T router with 100 GB I use to WFH. Service using Hot Spots on my T-Mobile phones is nonexistent since they don’t have any towers close enough for more than 1 bar. I plan to switch carriers, but for RIGHT NOW, I have used the 100gb with 11 days left in the billing cycle.

1. Where do I find what my overage charges will be

2. The alert message links me to my “other options”, of which I have none because this plan is the max I can get.

Regular internet by AT&T is not available in my location (yet) so GBs through a router are to what I am limited. Is my only option for more High Speed GB to buy an entire separate line/router?


There is a phone number connected to the service but I’m not going to purchase another phone I won’t even use at this time. And don’t think having a phone connected would help me login to my wireless network for my laptop since I need GBs not phone service or additional connectivity.

Help please!

Accepted Solution

Official Solution

ACE - Sage

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117.8K Messages

3 years ago

Since we don't know which plan you have it's impossible for us to provide appropriate information.  Which means you must call AT&T. 

If you bought the $55 100 Gig plan through prepaid, there is no overage charges the service stops once you hit 100 gigs. You do have the option of purchasing extra data.

You should have information on how to access your account online in order to purchase extra data.  

Accepted Solution

Official Solution

Community Support

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232.4K Messages

3 years ago

Hello @ ! Allow for us to further investigate, as well as answer your questions in regards to your 100 GB data plan you are utilizing!

 

As previously mentioned by @lizdance40 , our AT&T Prepaid 100GB of 5G data does not have any overage charges once you have reached the 100GB limit. If you have reached the limit, you can purchase and add additional data to your AT&T Prepaid Account. To find out and manage these add-ons you would need to access your paygoonline account online. If you have any additional AT&T related questions, feel free to reach out to us and we will be more than happy to help!

 

 

We hope this information was helpful!

 

 

Ty, AT&T Community Specialist

New Member

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1 Message

2 years ago

Are there any data restrictions on the 100GB for $55 a month plan? Will AT&T Restrict data speeds?

ACE - Sage

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117.8K Messages

2 years ago

@Rfritz2001

It's prepaid, so it's served after postpaid, but otherwise no.

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