I’ve been a customer for about 4 years and every year around the same time my bill doubles or triples and it happens constantly. EVERY associate I’ve talked to in person or on the phones says the same thing “i have no clue why this would be happening” then it goes away but comes back a few months later. Within the past 14 months I’ve added up almost 1250$ they’ve OVER charged me for no reason. The double charging happens a few months before Christmas too and that hurts my family.
I’ve almost had to get a loan to keep up on nonsense charges. My bill is 168 but I’m paying 400$ and no one can tell me what the extra 200$ is going for.
On top of everything I’m a Walmart manager and applied for the benefits and yet to see anything! Actually the paperless and auto payment discount don’t work either!
Lastly my husband has the EXACT same phone and the EXACT same plan and we have the EXACT same installment plans but my bill is $90 yet his is $40, but we have the EXACT same plan…
this company is a modern day scam artist.