Contributor
•
1 Message
Online return not getting refunded
I returned my device about a month ago, and I’m getting charged 350 dollars for not returning my phone. I was on the phone with support for two hours and provided them with a tracking number to show proof that I returned it. They still won’t refund me. Any help?
ATTHelp
Community Support
•
207.5K Messages
4 years ago
Hello @jordanrack2,
We'd be more than happy to take a closer look into why you haven't received your refund for this returned cell phone. We'll be sending you a private message to request account information shortly.
Sean, AT&T Community Specialist
0
0